SIMPLE AND TRANSPARENT
14 days free. No card. Pick a plan once SmartChat is already earning its keep.
For small stores
Yearly — €290. Two months free.
WHAT YOU GET
150 chats/mo · 300 documents
For getting started
Yearly — €490. Two months free.
WHAT YOU GET
300 chats/mo · 500 documents
For growing stores
Yearly — €990. Two months free.
WHAT YOU GET
800 chats/mo · 2,000 documents
For large stores
Yearly — €1990. Two months free.
WHAT YOU GET
2,000 chats/mo · 3,000 documents
Every feature, free.
No card at sign-up.
BEFORE YOU START
Yes — no card at sign-up. The trial covers 50 conversations. After 14 days, or once those are used up, the chat window stops answering until you pick a plan. Nothing you have added is deleted.
No. Installation takes minutes: copy one line from the dashboard and paste it into your site template (Shopify theme.liquid, or WordPress). There is a dedicated WordPress plugin as well.
Whichever one the customer used. It recognises Lithuanian, English, Latvian, Estonian, Polish, German and Russian. For the Baltic languages it always uses Claude Sonnet — the strongest model for Lithuanian grammar.
You upload PDF specs and FAQ text, or point it at your sitemap.xml — indexing takes minutes. The AI answers only from what it found in your documents, and cites the source.
The application and the database run on our own server in the EU (Hostinger). Worth knowing: the AI requests themselves are processed by Anthropic and OpenAI in the United States. The subprocessors page lists everyone who touches the data and where.
On a monthly plan the chat window keeps answering: conversations above the limit are billed at €0.10 each and added to the next invoice. On Basic, Starter and Pro the extra conversations are capped at the plan's own allowance (Basic — up to 150 extra), so a traffic spike cannot run up the bill. Enterprise extras are uncapped. On a yearly plan and during the trial the limit is hard: the window pauses until the next month or a plan upgrade.
No — all prices are shown excluding VAT. EU businesses with a valid VAT number are reverse-charged. Invoices are issued by Klizai MB.