Basic
For small stores
€29/ mo
Yearly — €290. Two months free.
WHAT YOU GET
- ✓150 conversations per month
- ✓15 knowledge documents
- ✓Lithuanian + English
- ✓PDF + URL + sitemap import
- ✓Conversation history
150 chats/mo · 15 documents
SIMPLE AND TRANSPARENT
The price grows only
when the conversations do.
14 days free. No card. Pick a plan once SmartChat is already earning its keep.
01
Starter
For getting started
€49/ mo
Yearly — €490. Two months free.
WHAT YOU GET
- ✓300 conversations per month
- ✓25 knowledge documents
- ✓Lithuanian + English
- ✓PDF + URL + sitemap import
- ✓Conversation history and lead capture
300 chats/mo · 25 documents
Pro
For growing stores
€99/ mo
Yearly — €990. Two months free.
WHAT YOU GET
- ✓800 conversations per month
- ✓100 knowledge documents
- ✓Everything in Starter
- ✓AI email replies
- ✓Conversation analytics
- ✓Several sites on one plan
800 chats/mo · 100 documents
Enterprise
For large stores
€199/ mo
Yearly — €1990. Two months free.
WHAT YOU GET
- ✓2000 conversations per month
- ✓500 knowledge documents
- ✓Everything in Pro
- ✓Over the limit — €0.10/conversation (the widget keeps answering)
- ✓Priority email support
2000 chats/mo · 500 documents
14 days
Every feature, free.
No card at sign-up.
BEFORE YOU START
Common questions.
Is it really 14 days free?+
Yes — no card at sign-up. The trial covers 50 conversations. After 14 days, or once those are used up, the chat window stops answering until you pick a plan. Nothing you have added is deleted.
Do I need a developer to install it?+
No. Installation takes minutes: copy one line from the dashboard and paste it into your site template (Shopify theme.liquid, or WordPress). There is a dedicated WordPress plugin as well.
Which language does the AI reply in?+
Whichever one the customer used. It recognises Lithuanian, English, Latvian, Estonian, Polish, German and Russian. For the Baltic languages it always uses Claude Sonnet — the strongest model for Lithuanian grammar.
How does the AI learn about my products?+
You upload PDF specs and FAQ text, or point it at your sitemap.xml — indexing takes minutes. The AI answers only from what it found in your documents, and cites the source.
Where is the data stored?+
The database is Supabase in Frankfurt (DE) and hosting is Vercel’s Frankfurt region. Worth knowing: the AI requests themselves are processed by Anthropic and OpenAI in the United States. The subprocessors page lists everyone who touches the data and where.
What happens if I go over the conversation limit?+
On Starter and Pro the chat window pauses until the next month or a plan upgrade. On Enterprise conversations continue and are billed at €0.10 each — the store is never left without answers.
Is VAT included in the prices?+
No — all prices are shown excluding VAT. EU businesses with a valid VAT number are reverse-charged. Invoices are issued by Klizai MB.